Zoom asserts that they do not collect or sell any user data. Thus, the meetings were not completely encrypted. However, the company itself would have technical access to unencrypted content from any meeting.
In line with their privacy practices, the video and audio content during a Zoom meeting would remain private from any outsider (i.e. In short, Zoom’s meeting encryption exhibited less than “end-to-end” fortitude. Zoom presented their meetings as end-to-end encrypted, yet it appears this is not entirely accurate. Zoom Security Issues During the Coronavirus Pandemic 1) Zoom Fails To Implement End-to-End EncryptionĮnd-to-end encryption is widely considered to be the most secure way to communicate online. Customers deserve to know where the company went wrong so they can make informed decisions about Zoom’s initial transgressions and incoming improvements.Īs a result, we have compiled a list of Zoom’s security and privacy issues that were exposed over the last month. The company’s missteps demand an investigation of their privacy practices. With that being said, the way Zoom’s pre-pandemic infrastructure cracked under the pressure of COVID-19 is still troubling. Plus, Zoom has owned up to their security failings, vowing to make the necessary changes to deliver its customers a secure service. The company could not have predicted the immense increase in demand for their video conferencing solution that happened virtually overnight. The coronavirus emergency has been an unprecedented challenge for all industries. Zoom does not deserve all the blame in this situation. Zoom’s COVID-19 induced user surge exposed the company’s shortcomings regarding user protection. However, we now find ourselves in the remarkably unusual circumstance of a global pandemic.
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